The cash on delivery payment method can only be used in the European Union and Andorra, Liechtenstein, Monaco, Norway, San Marino, Switzerland, Vatican City, and Japan.
Upon delivery, you should be able to pay the exact amount of your order. Payments by check are not accepted and the courier cannot give any change.
To request a refund, if you have chosen cash on delivery, you will need to have a bank account: with this payment method, refunds can only be issued by bank transfer to your account.
Important information: the maximum threshold for the cash on delivery payment method has been limited for shipments to the following countries. Total order limits:
Austria, Germany | 3,500.00 € |
Belgium | 3,000.00 € |
Spain, Portugal, France | 1,000.00 € |
Sweden | 3,000.00 SEK |
Denmark | 20,000.00 DKK |
Estonia | 200.00 € |
Switzerland | 3,500.00 CHF |
Poland | 15,000.00 PLN |
United Kingdom | 2,500.00 GBP |
Japan | 700,00 ¥ |
Greece | 499.00 € |
Italie | 999.99 € |
Roumanie |
10,000.00 RON |
Under recent laws, cash on delivery payments for shipments to Italy cannot exceed the amount of €999.99, and for deliveries to France cannot exceed the amount of €1,000.00.
The costs of cash on delivery payment, for countries where it is available, are as follows:
Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Slovenia, Spain, United Kingdom |
Free |
Liechtenstein | 10,00 CHF |
Monaco, San Marino, Sweden | 10,00 € |
Denmark, Ireland, Luxembourg, Poland, Slovakia | 2,50 € |
Japan | 700,00 ¥ |