The RAN (Return Authorization Number) uniquely identifies your return and allows us to track your package at every stage, from the time it is handed to the courier until it arrives at the warehouse.
The RAN helps us process the successful return of the stock in a timely manner, allowing us to complete the relevant refund procedures within normal processing times.
You can request your Return Authorization Number by clicking here.
If you can't create the RAN, we can help you! Contact our Customer Service Department by clicking on the "Contact Us" link available below and we will create your RAN for you.