If your order has been delivered but one or more items are missing, please contact our Customer Service team as soon as possible.
To allow us to carry out the necessary checks with the courier, we may ask you to provide photos of the package you received, its contents, and the condition of the parcel at the time of delivery.
We recommend keeping the original packaging and all received materials, including the outer box, until the investigation has been completed.
Once we have received the required information, our team will investigate the case and assist you as quickly as possible.