DELIVERY TIMES

Free standard shipping is available on full-price items only. Markdown items are excluded.

The delivery times indicated below are calculated from the date your order is shipped and may vary depending on the destination country.

Once your order has been handed over to the courier, you can monitor the shipment using the tracking number sent to you by email.
 

All orders are processed automatically, so shipping and delivery times cannot be changed.
Delivery times may be delayed during holiday period; carriers do not deliver on 25/12, 26/12, 01/01 and on weekends.
For deliveries to countries outside the EEC, customs clearance procedures may cause delays beyond our original delivery estimates.

For orders placed by credit card or PayPal, administrative verification may be required, with an order processing time of up to 48 business hours.

*=excluding customs detentions

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We are committed to delivering on time, but during busy periods (including sales) the timing may vary slightly. In addition, occasional technical updates to our operating system, or force majeure (such as, for example, particularly unfavorable weather conditions) may make certain delivery services temporarily unavailable or affect the cut-off time within which to place an order, as well as the scheduled delivery times. However, we want to reassure you that we will always endeavor to minimize these changes as much as possible.