The warranty covers manufacturing defects only and does not apply to products that have been improperly used or handled. The warranty is valid for 12 months from the purchase date shown on the receipt or invoice.
The warranty covers only defects in conformity of the product and does not apply in cases of improper use, alteration, modification, or repairs carried out by service centers or professionals not authorized by Rene Caovilla.
If you believe your product has a conformity defect, please contact our Customer Service team and include photographs of the product along with a description of the issue.