We will refund you within 14 business days of receiving your return at our warehouse and notify you by email. If orders are canceled before they are shipped, a refund will be made within 3 business days of the order cancellation.
If your order was shipped outside the EU, taxes and customs duties may not be reimbursed by us: we advise you to contact your local Customs Office, as they may be able to help you recover those costs.
The method of re-credit will follow the method used for payment:
• PAYMENTS VIA CREDIT CARD
The refund will be made to the same Credit Card used at the time of purchase; the time required to receive credit varies depending on the Banking Institution.
How do I receive my refund if my credit card has expired after the purchase?
• PAYMENTS VIA PAYPAL
The refund will be visible in your PayPal Account within 48 hours of receiving the email confirming the refund.
• PAYMENT ON DELIVERY
Reimbursement will be made by bank transfer to a bank or postal account specified by you; the time required for receipt varies depending on the institution.